Frequently Asked Questions
General Community Information
What makes your community unique?
At Basswood Landing, our community combines natural charm, convenient amenities, and a welcoming atmosphere that makes it feel like home. From beautifully maintained grounds to thoughtful resident services, everything is designed for comfort and connection.
How do I submit a maintenance request?
At Basswood Landing, requests can be submitted through the online resident portal. The team aims to respond within 48 hours. On-call is available for maintenance emergencies on weekends.
How are packages handled?
At Basswood Landing, packages are dropped off at a package locker area attatched to our mail house. Larger packages are encouraged to be dropped off at residents front doors.
What schools serve this community?
At Basswood Landing, Kindergarten through 8th grade is in the Godley Station district and High School is in the Groves district.
What are the leasing office hours?
The Basswood Landing leasing office is open Monday through Friday 9am to 6pm. Self guided tours are available for your convenience during the weekends.
Leasing Information
What types of tours are offered?
At Basswood Landing, we offer both guided and self-guided in person tours of our luxury apartment homes in Savannah GA. Prospective residents are welcome to stop by for walk-in tours, though we recommend scheduling an appointment for the most seamless leasing experience.
What lease terms are available?
Basswood Landing offers flexible lease terms from 7 to 14 months for our luxury apartment homes in Savannah, GA giving residents a variety of options to fit their lifestyle and moving timeline.
How do I apply?
At Basswood Landing, click the "Apply Now" button in the top right corner of our website to browse floor plans. Select your desired floor plan and enter your desired move in date. Select which apartment you would like and your desired lease length. Click continue and you will be prompted to enter your email and begin your application process.
What are the application and move-in fees?
At Basswood Landing, an application fee may apply for each individual applicant, and an administrative fee may apply per apartment home. All residents 18 or older must complete an application. For the most current fee information, please contact our leasing team, use the online chatbot, or generate a personalized quote on our website.
What are the monthly fees in addition to rent?
At Basswood Landing, to ensure accurate information, please speak with one of our agents, online chatbot, or generate a free quote from our website.
What utilities do residents need to set up?
At Basswood Landing, residents must set up electric service with Georgia Power prior to move-in. Water is individually metered and conveniently billed through the resident portal, so no separate account is needed. Internet service is provided through the community.
Is renters' insurance required?
At Basswood Landing, yes. Residents must maintain an active renters' insurance policy. If one is not provided, a liability-only policy will be added as a monthly charge — note this does not cover personal belongings. Submitting policy information before move-in removes the limited liability cost from the account.
When is rent due and how can I pay?
At Basswood Landing, rent is due on the 1st of each month, including holidays and weekends, with a grace period through the 5th. Late charges apply beginning on the 6th. Payment options include the online resident portal (debit, credit, or bank account ACH payment), money order, or cashier's check.
Do you accept Section 8 / Housing Choice Vouchers?
At Basswood Landing, at this time, we do not accept Section 8 or Housing Choice Vouchers.
What are the credit and income qualifications?
At Basswood Landing, the combined gross household income must be at least 2.75 times the monthly rent, with valid proof of income required. Credit history, score, and background screening are also evaluated. We encourage everyone to apply. Please contact our leasing team for more detailed information.
What happens if a roommate does not qualify?
At Basswood Landing, the roommate won't be approved to lease or live on-site, so their application cannot move forward. However, you can still proceed with your own application and potentially secure the apartment if you meet the rental qualifications independently.
Can I break my lease if I receive a job transfer?
Yes, at Basswood Landing, a lease buyout option may be available for residents who need to end their lease early. A 60-day written notice is required, and lease termination fees may apply. Please contact our leasing team for current buyout terms and requirements.
Can I switch to a month-to-month lease after my first year?
At Basswood Landing, leases automatically convert to a month-to-month lease at the end of the initial lease term unless you choose to renew or provide a 60-day written notice to move out. A month-to-month fee may apply. For current renewal options and lease details, please contact our leasing team.
Is there a guest policy?
Guests visiting our apartment homes may stay for up to 14 consecutive days. For longer stays, the guest must complete an application and be added to the lease as a resident at Basswood Landing.
Do you offer furnished apartments?
Basswood Landing does not offer furnished apartments in Savannah GA.
Is subletting allowed?
No, Basswood Landing subletting is not permitted at this community.
Apartment Features
What are the starting prices for each floor plan?
At Basswood Landing, to ensure accurate information, please speak with one of our agents, online chatbot, or generate a free quote from our website.
What floor plans are available?
Basswood Landing offers spacious one- two- and three-bedroom apartment homes in Savannah, GA each with thoughtfully designed layouts for everyday comfort. Select floor plans feature patios, while all homes include granite kitchen counters, stainless steal appliances, and in-unit washer and dryer, making these luxury apartment homes ideal for relaxing, entertaining, and enjoying coastal Georgia living.
What appliances are included?
At Basswood Landing, these apartment homes include a fully equipped kitchen with a refrigerator, stove, dishwasher, and microwave, plus an in-home washer and dryer for everyday convenience.
Are washers and dryers included?
Yes, at Basswood Landing, each apartment home includes an in-home washer and dryer for added convenience in Savannah GA.
What are the countertops and flooring like?
Our Savannah apartment homes feature a variety of finishings depending on if the floorplan is a classic, upgraded, or fully renovated model. Please contact our leasing team for more detailed information.
Do units have patios or balconies?
Yes, at Basswood Landing, select apartment homes in Savannah GA feature spacious patios.
Is there smart home or keyless entry technology?
At Basswood Landing, keyless entry is not standard, but residents have the option to provide their own smart/video doorbells if they wish. We ask to keep traditional lock access for maintenance emergency situations.
Is there air conditioning?
Yes, at Basswood Landing, all apartment homes include central heating and air conditioning for year-round comfort in Savannah GA.
Community Amenities
What amenities does the community offer?
At Basswood Landing, amenities include a swimming pool with lounge chairs, a fitness center with yoga studio, a clubhouse with game room, coffee bar, business lounge, a Bark Park, three outdoor grills, a fit pit, and a mail station.
What are the pool hours?
At Basswood Landing, our pool is open daily from 9am to 10pm.
Is the fitness center accessible 24/7?
No, residents have access to the fitness center with secure key fob entry at Basswood Landing from 4am to 12am.
Is there a dog park or pet washing station?
Yes, at Basswood Landing, the community features a dog park. Unfortunately, we do not have a pet wash station at this time.
Are EV charging stations available?
At Basswood Landing, EV charging is not currently available.
Is the community smoke-free?
While we emphasize the requirement to respect the living environment of our community, Basswood Landing is not officially a smoke-free community.
Parking & Access
Is the community gated?
At Basswood Landing, the community is not gated.
How does parking work?
Parking is available throughout the community at Basswood Landing. Resident parking is offered on a first-come, first-served basis. For reserved parking, garages are available for rent. For the most current details about parking options, please contact our leasing team.
Is guest parking available?
Yes, at Basswood Landing, first-come, first-served parking is available throughout the community for both residents and guests.
Is motorcycle parking available?
Yes, at Basswood Landing, first-come, first-served parking is available throughout the community for both cars and motorcycles.
Pets
Are pets allowed?
Yes, Basswood Landing is a pet-friendly community, with up to two pets allowed per apartment and no weight restrictions. Breed and exotic animal restrictions apply, and all pets must be registered through PetScreening.com.
What are the pet fees?
At Basswood Landing, a monthly pet rent and a one-time pet fee may apply for each pet. For the most current pet fee information, please contact our leasing team, use the online chatbot, or generate a personalized quote on our website.